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Borrego Community Health Foundation Patient Policies
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The Patient has the right to:
- Considerate and respectful care.
- Knowledge of the name of the physician who has primary responsibility
for coordinating the care, and the names and professional relationships
of other physicians and non-physicians who will see the patient.
- Receive
as much information about any proposed treatment or procedure as the
patient may need in order to give informed consent or refuse this course
of treatment. Except in emergencies, this information shall include
a description of the procedure or treatment, the medically significant
risks involved in this treatment, alternate courses of treatment or
non-treatment and the risks involved in each and to know the names
of the person who will carry out the procedure or treatment.
- Participate
in any decisions regarding medical care. To the extent permitted by
the law, this includes the right to refuse treatment.
- Full consideration
of privacy concerning the medical care program. Case discussion, consultation,
examination and treatment are confidential and should be conducted
discreetly. The patient has the right to be advised as to the reason
for the presence of any individual.
- Confidential treatment of all communications
and records pertaining to his care.
- Reasonable continuity of care and
to know in advance the time and location of appointment as well as
the identity of persons providing the care.
- Be advised if the physician proposes to engage in or perform human experimentation affecting care or treatment. The patient has the right to refuse to participate in such research projects.
- Have all patient’s rights apply to the person who may have legal responsibility to make decisions regarding medical care on behalf of the patient.
- Have complaints forwarded to administrative personnel for appropriate response.
- Know that all clinic personnel will observe these patient’s rights.
Patient Responsibilites
The care a patient receives depends partially on the patient himself. Therefore, in addition to these rights, a patient has certain responsibilities as well.
- The patient has the responsibility to provide accurate and complete information concerning his present complaints, past medical history, and other matters relating to his health.
- The patient is responsible for making it known whether he clearly comprehends the course of his medical treatment and what is expected of him.
- The patient is responsible for following the treatment plan established by his physician, including the instructions of nurses and other health professionals as they carry out the physician’s orders.
- The patient is responsible for keeping appointment and for notifying the office or physician when he is unable to.
- The patient is responsible for his actions should he refuse treatment or not follow his physician’s orders.
- The patient is responsible for assuring that the financial obligations of his care are fulfilled.
- The patient is responsible for being considerate of the right of other patients and office personnel.